Estimated delivery periods for special ordered merchandise are based upon the manufacturer. It is possible and beyond our control that your order will arrive earlier or later than the estimated shipping time. Local in-home delivery on company trucks is a nominal fee to customers who live near our stores. For in-stock items you will receive a call to schedule delivery within 1-10 days of the order. Long-distance delivery service is used for furniture delivered outside our local delivery zones. Usually, long distance delivery will arrive within 30 days. You will receive a call to schedule delivery once your furniture reaches your area. You can always check delivery status by calling 317-578-7000.
Small package delivery is provided for accessories and small furniture items through UPS ground service.
Fees are based upon delivery address location. A one time delivery fee is charged on the delivery location not by the weight of the merchandise. If you have additional questions please contact customer service at 317-577-2221.
You are responsible for determining that merchandise will fit through doorways, corridors, and elevators. We are not responsible for damage that could occur for these throughways that are too small for entry of the merchandise.
Normal delivery hours for local deliveries are 10 a.m. to 6 p.m. Delays may occur however due to traffic conditions or other unforeseen events and in no event will Houseworks be held responsible.
Delivery Outside the Indianapolis Area
Call for information on delivery hours and additional costs.